malai.

Terms of Service

malai ("we", "us"). Last updated: October 13, 2026.

The service

malai analyzes the business data you provide (POS exports, invoices, menus) and delivers profitability audits and ongoing insights for your restaurant or café, primarily by text message and shareable reports.

Your data, your decisions

You keep ownership of everything you upload. Our insights are recommendations based on the data you give us — menu, pricing, and operational decisions, and their results, remain yours. We do not provide legal, tax, or accounting advice.

Accounts and access links

Access to your upload page and reports is through private links and verification codes sent to the phone number on file. Keep your links private; you are responsible for activity performed through them.

Free audit and paid plans

The initial profit audit is free, with no card required. Paid subscription terms, pricing, and any service guarantee are as stated on malai.ai at the time you subscribe.

Acceptable use

Only upload data you have the right to share. Don't misuse the service, attempt to access other restaurants' data, or use malai to send unlawful messages.

Disclaimers and liability

The service is provided "as is." Projected savings and profit figures are estimates, not guarantees of results. To the maximum extent permitted by law, our total liability arising out of the service is limited to the amounts you paid to malai in the three months before the claim.

Texting

By opting in you agree to receive service texts from malai as described in our Privacy Policy. Reply STOP to opt out at any time; message and data rates may apply.

Changes and governing law

We may update these terms as the service evolves; continued use means acceptance of the updated terms. These terms are governed by the laws of the State of California.

Contact

malai · Saratoga, CA · [email protected] · +1 (669) 361-1140